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Navigate to your user profile page and select your user icon on the top right corner. From the dropdown, choose Billing, or choose Settings and then select the Billing tab.

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Plan details

The Plan details section summarizes your organization’s current plan, charges, limits, and usage.
  • For details and a list of users, click Manage users.
  • For details about usage, click View usage.
  • Amount of storage your organization uses, both free and paid. From here, you can purchase additional storage and manage storage that is currently in use. Learn more about storage settings.
From here, you can compare plans or talk to Sales.

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Plan usage

This section visually summarizes current usage and displays upcoming usage charges. For detailed insights into usage by month, click View usage on an individual tile. To export usage by calendar month, team, or project, click Export CSV.

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Usage alerts

Usage alerts are not available on the Enterprise plan.
For organizations on paid plans, admins receive alerts via email once per billing period when certain thresholds are met, along with details about how to increase your organization’s limits if you are a billing admin and how to contact a billing admin otherwise. On the Pro plan, only the billing admin receives usage alerts. These alerts are not configurable, and are sent when:
  • Your organization is approaching a monthly limit of a category of usage (85% of hours used) and when it reaches 100% of the limit, according to your plan.
  • Your organization’s accumulated average charges for a billing period exceed these thresholds: 200,200, 450, 700,and700, and 1000. These overage charges are incurred when your organization accumulates more usage than your plan includes for tracked hours, storage, or W&B Weave data ingestion.
For questions about usage or billing, contact your account team or Support.

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Payment methods

This section shows the payment methods on file for your organization. If you have not added a payment method, you will be prompted to do so when you upgrade your plan or add paid storage.

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Billing admin

This section shows the current billing admin. The billing admin is an organization admin, receives all billing-related emails, and can view and manage payment methods.
In W&B Dedicated Cloud, multiple users can be billing admins. In W&B Multi-tenant Cloud, only one user at a time can be the billing admin.
To change the billing admin or assign the role to additional users:
  1. Click Manage roles.
  2. Search for a user.
  3. Click the Billing admin field in that user’s row.
  4. Read the summary, then click Change billing user.

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Invoices

If you pay using a credit card, this section allows you to view monthly invoices.
  • For Enterprise accounts that pay via wire transfer, this section is blank. For questions, contact your account team.
  • If your organization incurs no charges, no invoice is generated.
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